Phases of Care

One thing that distinguishes our practice is that we are looking for root cause resolution, not just managing symptoms, but trying to get to the root or source of the issue that is unique to a person. There are many reasons why a person may have pain or headaches or digestive issues so we figure out what is going on, what is the root issue with your case and come up with a treatment plan.

In order to create root cause resolution we use a three-step process. The basic flow of treatment is first, to address the acute care of the immediate concern. Second, we focus on correcting the underlying cause of the issue. And third, we move into preventive and wellness care.

Step 1: Assessment and Diagnosis

Using a blend Chinese medicine, the Western medical impression and diagnosis, and medical lab reports, we begin with addressing the acute care of the immediate concern. For example, if you are in pain we are going to address that in the first visit to try and relieve back pain. Generally people do have improvement with the pain after the first treatment but it may take a few treatments for that pain to let up.

STEP 2 : Fast and Lasting Relief

The second step is that we correct the underlying cause of your issues and concerns so that they don’t come back, or so that they are very minor background, infrequent things that don’t bother you. Using natural methods, such as acupuncture, medical massage, herbal medicine, simple lifestyle changes, personalized nutritional guidelines we are able to create root-cause resolution.

STEP 3: Nurturing Your Vibrant Health

Eventually we get to preventive wellness or maintenance care which focuses on staying well and to help you maintain the gains you have made through treatment and also optimizing your quality of life.

What to Expect at Each Treatment

During your initial appointment we will do an evaluation, a Chinese medicine assessment of how you’re doing, and we will do an acupuncture treatment. This is where we learn about you and your health concerns, you get to experience acupuncture, we get to meet, and you can see if this is for you.


While receiving your acupuncture treatment, you will be lying down comfortably in a pleasant environment. Most people find acupuncture relaxing and may even fall asleep. Depending on your treatment plan, points will be selected on your arms, legs, back, head or abdomen.

Acupuncture needles are prepackaged and sterile. They are made of a high quality stainless steel and are discarded after each use. The needles are about the width of a human hair, much, much thinner than needles used for injections.

When the needle is inserted you may feel a sensation, as the needle makes contact with the energy in the meridian. The feeling can be described as an ache, a grab or an electrical sensation. This feeling is unique to each point and lasts only for a moment.

To help achieve the maximum benefit from your treatment, we suggest that you:

  • Wear loose clothing
  • Make sure you eat before your treatment
  • Relax and breathe
  • Ask questions
  • Drink tepid water


To schedule appointments, please use our online scheduler. If you would rather schedule over the phone,

please call 435-602-9750.
Or you may send us an email via the contact form.

I decided to try acupuncture as a last resort for my debilitating migraines. As I had already seen three doctors who couldn’t do much to help me, I was surprised when before treating me the acupuncturist talked, and more importantly listened, to me for about an hour, asking me questions about what I ate and drank and when, how I rested, what kind of work and family life I had, and essentially got to know me. He helped me identify triggers and patterns in my headaches and with that knowledge and three needle treatments I’ve been migraine-free for over 20 years. In subsequent years I’ve come to consider my acupuncturist, Maile McKain, my primary care physician. In the current healthcare system there seems to be only specialists prescribing drugs and surgeries. In contrast, Maile works with me, honoring my intuition, preferences and experiences, and uses needling, massage, herbs, nutrition advice, and she doesn’t hesitate to recommend traditional western medicine when it makes sense as part of the whole treatment plan. I sincerely believe that acupuncture and embracing Maile’s wholistic approach are the foundation of the robust good health I’ve experienced.

Heidi Hughes